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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michael Meadows

September 23, 2023

5  out of  5 rating by Michael Meadows
"Awesome people to deal with!"


August 29, 2023

5  out of  5 rating by patrick
"We have been with Katie at State Farm for several years now and have been very pleased with her (and all her staff)as an agent."

Krystal Floyd

August 8, 2023

5  out of  5 rating by Krystal Floyd
"Very nice and helpful. Patient with me as I gave them multiple cars to get quotes."

Valarie Brewer

August 1, 2023

5  out of  5 rating by Valarie Brewer
"I love working with Katie and her staff! They go above and beyond to give their customers the best service! Kara is especially my favorite too😊"

Amanda Lynn

May 31, 2023

5  out of  5 rating by Amanda Lynn
"Have been with them for many years, excellent customer service and affordable rates. Kara was especially helpful when recently adding a new vehicle. Great agency."

Ruthann Mink

May 31, 2023

4  out of  5 rating by Ruthann Mink
"I've been using State Farm for several years now. Katie and her team are so friendly and easy to work with. I've never called with any issue and not had an immediate resolution. A few years ago I was in an at fault collision and it gave me terrible stress, but they were able to take the fear and stress away and give me some reassurance. Highly recommend. If rates were a bit lower it would be a 5 star review."

Glenda Lewis

March 24, 2023

5  out of  5 rating by Glenda Lewis
"Katie and her staff are on top of their stuff! Always willing to talk and explain the minutiae of insurance! Thank you all."

Laura Sandford

February 3, 2023

5  out of  5 rating by Laura Sandford
"Kara was very knowledgeable and helpful in switching our insurance! Would recommend."


December 24, 2022

5  out of  5 rating by lrudy54
"There’s no one nicer or more caring than Katie."

janeann pittman

December 24, 2022

5  out of  5 rating by janeann pittman
"Katie is amazing. When you email, text or call you get a quick reply. She is patient when you ask her to check rates on multiple cars when trying to decide what to purchase, lol. Multiple family members are long time customers of Katie!"


December 3, 2022

5  out of  5 rating by ameeleigh1
"They were a great help when I decided to switch companies! Checking for all the discounts I could get. Plus they will text you !!!"


November 16, 2022

5  out of  5 rating by Nahp04
"Quality Customer service!"

Danielle Alexander

October 6, 2022

5  out of  5 rating by Danielle Alexander
"Awesome people to work with. Always available to answer any questions I may have and always quick with responses. Great place!!"

Gabriel Edwards

August 20, 2022

5  out of  5 rating by Gabriel Edwards
"Very friendly. Mrs. Farthing sat down and explained all the numbers on my insurance policies, that up until that point were just numbers to me. Thank you very much."

Sandra Taylor

July 30, 2022

4  out of  5 rating by Sandra Taylor
"Met with Katie. Very nice young woman. My insurance needs were all met with ease,so I changed from my old company to State Farm. Much better deal than what I had with the old company. Would definitely recommend this company and especially my new agent."

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Katie is a great insurance agent. State Farm's rates are excellent too!"

Bob Smith

January 31, 2022

5  out of  5 rating by Bob Smith
"Katie and her team are the best insurance agency in Lancaster! Wanda Carlson"

Tim Wiseman

January 25, 2022

5  out of  5 rating by Tim Wiseman
"Extremely helpful and professional. Resolved claim faster than expected."

carlos kelley

October 16, 2021

3  out of  5 rating by carlos kelley
"They are pretty fair on prices and very friendly workers"

Sherry Webb

August 26, 2021

5  out of  5 rating by Sherry Webb
"Great people to work with and always friendly"

Rex Boling

July 30, 2021

5  out of  5 rating by Rex Boling
"My needs have always been met in a timely matter and service is great. Much better than other companies"

Robert Long

July 26, 2021

5  out of  5 rating by Robert Long
"Everyone at this agency goes above and beyond to make sure I'm taken care of and happy with the service they provide. They are my favorite of any agency I've ever dealt with, not to mention the fact that they save me lots of money."

Christopher Vandierdendonck

July 21, 2021

5  out of  5 rating by Christopher Vandierdendonck
"Helped with everything I needed help with"

Susan Hall

July 16, 2021

5  out of  5 rating by Susan Hall
"We met Katie Farthing at a community event before switching to State Farm. We were impressed with her love and support for community and local businesses. She really cares about her customers. State Farm rates saved us significant money. We definitely recommend Katie Farthing State Farm."

Ron Goens

April 15, 2021

5  out of  5 rating by Ron Goens
"Todd Montgomery is the best always helpful."