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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Laura Sandford

February 3, 2023

5  out of  5 rating by Laura Sandford
"Kara was very knowledgeable and helpful in switching our insurance! Would recommend."


December 24, 2022

5  out of  5 rating by lrudy54
"There’s no one nicer or more caring than Katie."

janeann pittman

December 24, 2022

5  out of  5 rating by janeann pittman
"Katie is amazing. When you email, text or call you get a quick reply. She is patient when you ask her to check rates on multiple cars when trying to decide what to purchase, lol. Multiple family members are long time customers of Katie!"


December 3, 2022

5  out of  5 rating by ameeleigh1
"They were a great help when I decided to switch companies! Checking for all the discounts I could get. Plus they will text you !!!"


November 16, 2022

5  out of  5 rating by Nahp04
"Quality Customer service!"

Danielle Alexander

October 6, 2022

5  out of  5 rating by Danielle Alexander
"Awesome people to work with. Always available to answer any questions I may have and always quick with responses. Great place!!"

Gabriel Edwards

August 20, 2022

5  out of  5 rating by Gabriel Edwards
"Very friendly. Mrs. Farthing sat down and explained all the numbers on my insurance policies, that up until that point were just numbers to me. Thank you very much."

Sandra Taylor

July 30, 2022

4  out of  5 rating by Sandra Taylor
"Met with Katie. Very nice young woman. My insurance needs were all met with ease,so I changed from my old company to State Farm. Much better deal than what I had with the old company. Would definitely recommend this company and especially my new agent."

Lori Janko Wilke

March 28, 2022

5  out of  5 rating by Lori Janko Wilke
"Katie is a great insurance agent. State Farm's rates are excellent too!"

Bob Smith

January 31, 2022

5  out of  5 rating by Bob Smith
"Katie and her team are the best insurance agency in Lancaster! Wanda Carlson"

Tim Wiseman

January 25, 2022

5  out of  5 rating by Tim Wiseman
"Extremely helpful and professional. Resolved claim faster than expected."

carlos kelley

October 16, 2021

3  out of  5 rating by carlos kelley
"They are pretty fair on prices and very friendly workers"

Sherry Webb

August 26, 2021

5  out of  5 rating by Sherry Webb
"Great people to work with and always friendly"

Rex Boling

July 30, 2021

5  out of  5 rating by Rex Boling
"My needs have always been met in a timely matter and service is great. Much better than other companies"

Robert Long

July 26, 2021

5  out of  5 rating by Robert Long
"Everyone at this agency goes above and beyond to make sure I'm taken care of and happy with the service they provide. They are my favorite of any agency I've ever dealt with, not to mention the fact that they save me lots of money."

Christopher Vandierdendonck

July 21, 2021

5  out of  5 rating by Christopher Vandierdendonck
"Helped with everything I needed help with"

Susan Hall

July 16, 2021

5  out of  5 rating by Susan Hall
"We met Katie Farthing at a community event before switching to State Farm. We were impressed with her love and support for community and local businesses. She really cares about her customers. State Farm rates saved us significant money. We definitely recommend Katie Farthing State Farm."

Ron Goens

April 15, 2021

5  out of  5 rating by Ron Goens
"Todd Montgomery is the best always helpful."

Anne Weiskircher

April 14, 2021

5  out of  5 rating by Anne Weiskircher
"I have been with State Farm for over 40 years and this current agency for about 4 years. Katie Farthing and her staff are quick to respond to any inquiries or changes to any of our policies. They are always professional and friendly."

Gregory Gabbard jr

April 3, 2021

4  out of  5 rating by Gregory Gabbard jr
"Helped me tremendously"

Anna Beeles

August 17, 2020

5  out of  5 rating by Anna Beeles
"Great staff always very helpful and knowledgeable"

dudley hacker

February 4, 2020

2  out of  5 rating by dudley hacker
"Was confusion & over charged. Then was not refunded."

Jay Dee

January 13, 2020

4  out of  5 rating by Jay Dee
"From all i can tell so far this is a great place to insure .y ride."

Susie Daugherty

November 19, 2019

5  out of  5 rating by Susie Daugherty
"Great service and very friendly"

Jackie Tuttle

November 11, 2019

5  out of  5 rating by Jackie Tuttle
"Katie is great and she always their to help you"