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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SHADIA JOHNSON

SHADIA JOHNSON

December 2, 2024

5  out of  5
rating by SHADIA JOHNSON
"I’ve been with Katie and StateFarm for over 7 years now. My husband and I have our auto and renter’s insurance with them and their prices and policies are amazing. Katie and her staff are always polite, professional, and courteous every time I call with a question. Their knowledge of the products and market gets my queries answered in a timely manner. If you have a chance to pick an insurance company, pick Katie Farthing and her team at StateFarm. You won’t be disappointed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aaron McNabb

November 28, 2024

5  out of  5
rating by Aaron McNabb
"Katie is awesome! She is always willing to go above and beyond for anyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Susan Hall

Susan Hall

November 25, 2024

5  out of  5
rating by Susan Hall
"Katie and her team are friendly and helpful. We’ve been with them for 10+ years. Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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brayden gray

November 25, 2024

5  out of  5
rating by brayden gray
"10/10 experience couldn’t think of a better place to go."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Patrick Hall

Patrick Hall

November 25, 2024

5  out of  5
rating by Patrick Hall
"They do a great job and are very personable."
We responded:
"Thank you for the 5* review Patrick! We appreciate your kind words and loyalty. Be sure to let us know if there is anything else we can do to assist you and your family!"
Profile photo of Charles Pittman

Charles Pittman

November 25, 2024

5  out of  5
rating by Charles Pittman
"Always willing to help and work with you in every way possible. 10/10 recommend the Lancaster branch"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Richard Tudor

Richard Tudor

November 22, 2024

5  out of  5
rating by Richard Tudor
"Good bunch of people. Great service great rates."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jay Rock

Jay Rock

November 21, 2024

5  out of  5
rating by Jay Rock
"State farm in Lancaster is that shit they always take care of me great people and great business love u all"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ashley Brown

Ashley Brown

November 21, 2024

5  out of  5
rating by Ashley Brown
"I’ve had insurance here for a long time and they are the nicest/ easiest agency to deal with. Any questions or needs I have are handled with ease & Cara is so nice and helpful. I would highly recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kansas Petrey

Kansas Petrey

November 21, 2024

5  out of  5
rating by Kansas Petrey
"Kara was amazing to work with and helped me save over $100 on insurance! Highly recommend!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jake Messer

Jake Messer

November 20, 2024

5  out of  5
rating by Jake Messer
"Jaylyn with Katie Farthing -State Farm insurance was super helpful and made our transition to State Farm very simple and quick. She was able to save me a lot on my premiums. I recommend State Farm, give them a call and see what they can do you for. Thank you"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tom Baker

Tom Baker

October 30, 2024

5  out of  5
rating by Tom Baker
"I never liked insurance sales people in my 60 plus years until I went to state farm in Lancaster. Two thumbs up!!"
We responded:
"Tom, thank you so much for your kind words! I'm glad you had a positive experience with our team in Lancaster. We appreciate your support and look forward to assisting you with any future insurance needs. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Sherrie Angel Marquez

Sherrie Angel Marquez

October 26, 2024

5  out of  5
rating by Sherrie Angel Marquez
"I have only been with Katie & Jaylin at State Farm in Lancaster for a short time but so far I'm very impressed with their personal attention and the pricing has been very fair. I look forward to a long relationship."
We responded:
"Sherrie, thank you for your kind words! I'm glad to hear that you’ve had a positive experience with our team, especially Jaylin. We strive to provide personal attention and fair pricing, so it's wonderful to know you feel satisfied. We look forward to continuing to serve you and building a long-lasting relationship. If you ever have any questions or need assistance, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Denise Miller

Denise Miller

October 25, 2024

5  out of  5
rating by Denise Miller
"I recently got divorced and I was dreading the whole process of setting up new insurance. Jaylyn made everything super easy and a lot smother then I expected. I'm happy to know she will be there for me if I ever have to make a claim."
We responded:
"Denise, thank you for sharing your experience! I'm glad Jaylyn could make the process of setting up new insurance smooth and easy for you during such a challenging time. We're here for you anytime you need assistance. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
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vanessa hume

October 18, 2024

5  out of  5
rating by vanessa hume
"I worked with Jaylin the last 2 days. She helped me find the best deal on our plan for our new vehicle!!"
We responded:
"Thank you, Vanessa! I'm happy Jaylin could assist you in finding the best deal for your new auto. We appreciate your feedback and look forward to helping you with any future needs. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Chad Norfleet

Chad Norfleet

October 4, 2024

5  out of  5
rating by Chad Norfleet
"I worked with Amanda to get the right policies set up for my family. She was very knowledgeable and helpful, and made me feel very heard as a client looking for the best fit."
We responded:
"Amanda and our team are grateful for your positive feedback, Chad! We're happy that she was able to assist you in finding the right policies for your family. Your satisfaction is our priority, and it's wonderful to know you felt heard and supported. If you need any further assistance, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Becky Harness

Becky Harness

September 30, 2024

5  out of  5
rating by Becky Harness
"Great service, staff went above and beyond for a pleasant and complete service."
We responded:
"Thank you, Becky! I'm glad you had a positive experience with our team. We always strive to go above and beyond to ensure our clients receive complete and pleasant service. If you ever need further assistance, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
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cyber steel

September 27, 2024

5  out of  5
rating by cyber steel
"Super helpful and nice, especially when I zoned out or didn't understand they would walk me though everything 10/10 would reccomend"
We responded:
"Thank you, Cyber, for your wonderful review! I'm glad our team could assist you and ensure everything was clear, even when you needed a bit more explanation. Your recommendation means a lot to us. If you ever have more questions or need further assistance, we're here to help! - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Suzanne Stevens

Suzanne Stevens

September 26, 2024

5  out of  5
rating by Suzanne Stevens
"Awesome people right here always been there when needed answered all my questions and concerns definitely recommend them 💯"
We responded:
"Suzanne, Thank you so much for your kind words and recommendation! I'm happy that our team has been able to assist you with all your questions and concerns. We're always here when you need us. If you have any future needs or questions, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Jaedyn Gay

Jaedyn Gay

September 26, 2024

5  out of  5
rating by Jaedyn Gay
"absolutely amazing service helped in every way they could"
We responded:
"Jaedyn, thank you so much for your kind words! I'm glad our team could assist you in every way possible. Your satisfaction is our priority, and we appreciate your positive feedback. If you need any further assistance, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Angela Howard (Perkins)

Angela Howard (Perkins)

September 26, 2024

5  out of  5
rating by Angela Howard (Perkins)
"Always friendly and helpful and willing to take the time to go through all options and find the right one for me."
We responded:
"Angela, thank you so much for your kind words! I'm glad to know that our team has been friendly and helpful in finding the right options for you. We always strive to provide thorough and personalized service. If you ever have any more questions or need further assistance, don't hesitate to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Tiffany Lethcoe

Tiffany Lethcoe

September 18, 2024

5  out of  5
rating by Tiffany Lethcoe
"I needed a quote, and I got one! Needed insurance and I have it, thanks to Amanda! Thanks for all you do!!"
We responded:
"Thank you, Tiffany! I'm glad Amanda could assist you in getting the insurance you needed. We appreciate your kind words and are always here to help with any future needs. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Becky Sumner

Becky Sumner

September 11, 2024

5  out of  5
rating by Becky Sumner
"Amanda was great to work with and was able to get me insurance at an affordable price."
We responded:
"Amanda is fantastic! I'm glad she could assist you in finding affordable insurance. If you have any further questions or need assistance, feel free to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Andy saylor

Andy saylor

September 11, 2024

5  out of  5
rating by Andy saylor
"Great folks!!!"
We responded:
"Andy, thank you for your 5 stars! Feel free to reach out for any future assistance. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"
Profile photo of Marti Hackworth

Marti Hackworth

August 26, 2024

5  out of  5
rating by Marti Hackworth
"My Husband and I wanted to change our insurance to a local office , since we now live in Garrard County. We would rather it be a real in person insurance office not an online insurance. Jaylyn Gray and Katie made everything so easy and saved us so much money by making sure we got all the discounts we qualified for. She didn’t try to sell us more insurance than what we wanted but she made sure we were covered as we needed and wanted to be. I would recommend them if you are looking for insurance quotes !"
We responded:
"Marti, thank you for your wonderful review. I'm glad Jour office could assist you and your husband with your insurance needs and help you save money. It's great to know you appreciated our approach to ensuring you were properly covered without overselling. If you need any further assistance or have questions in the future, please feel free to reach out. - Katie Farthing - State Farm Insurance Agent, Lancaster, KY"